Frequency Asked Questions on Orders & Payment

1. how to order from online store?

2. how to order by phone?

3. how to order by fax?

4. What is the leadtime to process my order?

5. What kind of payment your accept?

6. If I still have other questions, what should I do?

Question: how to order by phone?
Answers:
If you're not confortable order online, please call our toll free 1-877-893-3729 during our office hours (USA & CANADA), our sales agent will be more than happy to help you.
If you're calling from HI, PR, or AK, this toll free number might be not working for you, please call 001-905-608-2680.
Our order desk office hours are from 9:00am to 6:00pm EST time.

You can also email to orders@desaypc.com anytime (7/24) with your return call telephone, our sales agent will contact you shortly.

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Question: how to order by fax?
Answers:
If you'd like to order by fax, please download the order from (click here for download), and fax it to 905-608-0508 and our sales agent will contact you shortly.
If you dont have fax machine, you can also email this order form back to orders@desaypc.com, we will take care of your order shortly.

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Questions: What is the leadtime to process my order?
Answers:
Please allow 1-5 business days to process your order. In most case, we'll process your order at next business day once payment was made.

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Question: What kind of payment your accept?
Answers:
If you order online:
we take all major credit card through PAYPAL,Once you process to checkout, just follow the instructions.

If you dont have a PAYPAL account, you can visist www.paypal.com and register today.
PS:
When you signup for PayPal,you can start sending and receiving money right away.
If you're running a business, you can start accepting credit card payments instantly. As the world's number one online payment service, PayPal is the fastest way to open your doors to over 86 million member accounts worldwide.
Best of all, it's completely free to sign up!


If you order by phone or by fax:
beside PAYPAL payment options, we also take VISA, MASTER credit card directly.
We also take money order and wire transfer, please contact our sales agent for details instructions.

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Question: If I still have other questions, what should I do?
Answers:
Please don't hesitate call our toll free 1-877-893-3729, our sales agent will be happy to help you.
or email to orders@desaypc.com.
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How to order from our online store?

1. First you need view the item you want.
2. Beside of each items, you will see Button Add to my Cart.
3. Click the button, you will add the current viewed item to your Shopping Cart.
4. After Click the , you will see the PayPal shopping Cart, which including all the item you have chosed.

5. Click on 'Yes'

6. Your Paypal shopping Cart will be as following:

With Your PayPal shopping Cart, You can order more than one same item, or Remove the items that you dont need.

1. Order more than one of the same items.
You Just need type in the Quantity box, and click on 'Update Cart'.
2. Remove the item that you chosed by mistakes.
Just need check on the remove box at the item you dont need,nd click on 'Update Cart'.

If you need shopping more,
you can click on the 'Continue Shopping', then you will be brought back to our online website.
If you want to finish your shopping,
you can simply click on 'Process to Checkout', and you will be brought to the PayPal check out page.

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